Operational risk has always been a challenge – the whole Covid 19 pandemic just added to the already increasing diversity of risks such as cyber risk combined with further regulatory changes.This conference will enable institutions to understand the latest challenges and best practices to manage the diverse area of operational risk. They will learn the latest threats in cyber risk and benchmark their strategies to best tackle and remain resilient to cyber-attacks. Covid 19 health and safety risks along with the threats posed by greater home-working will also be under scrutiny. They will hear about the current thoughts and the developments with the SMA and how to prepare to incorporate this. In addition, they will understand the concept of conduct risk, and how to best manage this to reduce reputational damage and prevent further regulatory fines. Finally, they will hear about the current risk environment and how to best manage operational risk environment to reduce costs and bring value to the business.