7th-8th of February 2024, Vienna, Austria
Join our conference on Operational and Back Office Management Trends and Best Practices to learn from industry experts about the latest strategies for managing operations effectively. Topics include automation, collaboration, cloud-based technology, data analytics, remote work, and regulatory compliance. Network with peers and gain practical tips and tools to streamline workflows and improve productivity. Register now to secure your spot. and connect with your peers.
Our summit is designed to help you
- Automating Back-Office Processes for Increased Productivity and Efficiency
- Collaborating Across Departments to Improve Business Outcomes
- Utilizing Cloud-Based Technology to Optimize Operations and Reduce Costs
- Leveraging Data Analytics to Make Informed Business Decisions
- Managing a Remote Workforce: Strategies for Success
- Staying Compliant with Regulatory Requirements and Standards
- Project Management Best Practices for Effective Implementation
Meet the training speakers

Wolfgang Rachbauer
Head of Department Lending Operations


Benjamin Dunne
Head of Operational Outsourcing


Björn Welander
Head of Securities & Investments Operations


Ali erciyes
Operations Group Director


Hasintha Gunawickrema
Chief Control Officer


Davor Gašparac
Senior Program Manager Corporates & Markets

Key Topics
Automation and Digitalization of Back Office Processes
Risk Management in Back Office Operations
Talent Management and Workforce Development
Process Improvement and Operational Excellence
Regulatory Compliance and Reporting
Data Management and Analytics
Customer Experience and Service Delivery
Who should attend
VPs, MDs, Global Heads, Directors, Department Heads and International Managers from Banking industry involved in:
- Operations
- Back Office
- Process Improvement
- Banking professionals
- Project Managers
- Compliance
- IT Management
- Trade Operations
- Shared Services
- HR Operations
- Branch Support
- Clearing&Settlement
