24th-25th of April 2024, Berlin, Germany

Elevate your customer experience game in the pharmaceutical industry by attending our conference on Pharma Customer Experience Management. Our expert speakers will share the latest trends, strategies, and technologies for creating exceptional customer experiences that drive business growth and customer loyalty. From personalized engagement to seamless omnichannel experiences, our sessions will equip you with the insights and tools you need to succeed. and connect with your peers.

Our summit is designed to help you

  • Stay up-to-date with the latest industry trends
  • Learn from real-world case studies
  • Connect with peers and industry leaders
  • Gain new perspectives
  • Access valuable resources
  • Enhance your professional development

Key Topics

Omnichannel customer experience

Voice of the customer

Digital transformation

Data-driven decision making


Compliance and regulations

Organizational culture

Who should attend

VPs, MDs, Global Heads, Directors, Department Heads and International Managers from Pharma industry involved in:

  • Customer experience 
  • Marketing and brand
  • Regulatory affairs
  • Sales and account
  • Product managers
  • Medical affairs
  • Market research and insights
  • Patient engagement and advocacy
  • Compliance and regulatory affairs
  • Digital and technology
  • Healthcare providers
  • Supply chain and logistics professionals
  • Human resources and talent management mitigation